“Erin Versaevel has gone above and beyond in her customer service. From the very first time I spoke to her, she was gracious, knowledgeable and kind. She has been helping me secure fabric for some custom curtains. She had great ideas when it came to design ideas and proactively kept me posted every time the material was back ordered by the manufacturer. After months of waiting for the fabric, Erin FedEx’ed it to me. Unfortunately FedEx delivered the material to the wrong house! Erin spent countless hours over 3 days tracking down my lost package. Because of her tenacity and ingenuity, she found the lost material. 6 days after the botched delivery by Fedex, I had my missing fabric! Erin was invaluable in that recovery. She was constantly sympathetic, calm and determined every time we spoke. She is an asset to your company and I am beyond grateful for her excellent customer service skills! Thank you Erin for tracking down the lost fabric!! I am forever grateful.”
-Heather M, 6/25/26
